Meet the lawyers we work with: Tracy Chick

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Customer Service And Support Details

At UK Law, a trading name of JF Law Limited, we are committed to providing a high standard of service at every stage of your journey — from the information you read on our website to the support you receive when making an enquiry or pursuing a claim.

On this page, you can find details on how to contact us and how we can assist you.

Company Information

Business Name: UK Law (a trading name of JF Law Limited)
Authorised and Regulated By: Solicitors Regulation Authority (SRA)
SRA Number: 619586
Registered Office: Europa House, 1 Conway Street, Birkenhead, CH41 6RY

Contact Information

If you need assistance, our team is here to help. You can contact us using the details below:

Customer Support Team

Our customer support team is available to help with:

  • General enquiries about our services

  • Questions about making a claim

  • Assistance with ongoing enquiries

  • Guidance on next steps

We aim to provide clear, helpful, and timely responses to all enquiries.

Office Hours

Our support team is available 24 hours a day, 7 days a week, so you can contact us at a time that suits you.

Complaints Handling

We take all feedback seriously and are committed to resolving concerns fairly and promptly.

If you are not satisfied with any aspect of our service, please refer to our Complaints Procedure, which explains how to raise a complaint and what you can expect from us.

Data Protection And Privacy

We are committed to protecting your personal data and handling it responsibly.

To understand how we collect, use, and safeguard your information, please refer to our Privacy Policy.

Regulatory Information

UK Law operates under JF Law Limited, a firm of solicitors authorised and regulated by the Solicitors Regulation Authority (SRA).

We comply with the SRA Standards and Regulations, ensuring that our services meet the professional and ethical standards expected of solicitors in England and Wales.

Contact Form

You can also get in touch using our online enquiry form:

https://www.uklaw.co.uk/claim-online/

We aim to respond to all enquiries as quickly as possible, typically within one working day.